{"id":3333,"date":"2015-07-02T13:42:50","date_gmt":"2015-07-02T13:42:50","guid":{"rendered":"http:\/\/pipi-stop.version-demo.ch\/?page_id=3333"},"modified":"2021-02-23T10:46:38","modified_gmt":"2021-02-23T10:46:38","slug":"customer-care","status":"publish","type":"page","link":"https:\/\/www.pipi-stop.ch\/en\/pipi-stop-therapy\/customer-care\/","title":{"rendered":"Customer care"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; module_class=&#8221;main-h1-title&#8221; _builder_version=&#8221;3.22&#8243; background_color=&#8221;#ffffff&#8221; transparent_background=&#8221;off&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;h1&#8243; _builder_version=&#8221;3.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; module_alignment=&#8221;center&#8221;]<\/p>\n<h1>Customer Care<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; column_structure=&#8221;1_3,2_3&#8243;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/www.pipi-stop.ch\/wp-content\/uploads\/2015\/05\/couple-et-conseilliere.jpg&#8221; align_tablet=&#8221;center&#8221; align_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;Image&#8221; _builder_version=&#8221;3.23&#8243; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; animation_duration=&#8221;500ms&#8221; animation_intensity_slide=&#8221;10%&#8221; animation=&#8221;left&#8221; sticky=&#8221;off&#8221;] [\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Texte&#8221; _builder_version=&#8221;3.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;]<\/p>\n<p class=\"et_pb_text et_pb_bg_layout_light et_pb_text_align_left\">We introduced a <strong>personalized follow-up service in 2003<\/strong>. Since then, our success rate has increased to nearly <strong>90% of successful treatments<\/strong>, with an <strong>additional 5%<\/strong> of cases which scored progress.<\/p>\n<p class=\"et_pb_text et_pb_bg_layout_light et_pb_text_align_left\">During the first weeks of the treatment we call each family that ordered\u00a0the Pipi-Stop. The conversation we have helps to create a relationship based on trust all through the treatment and to provide a thorough follow-up.<\/p>\n<p class=\"et_pb_text et_pb_bg_layout_light et_pb_text_align_left\">The instructions of the Pipi-Stop and <strong>other useful documents can\u00a0be <a href=\"https:\/\/www.pipi-stop.ch\/en\/order\/documents-to-print\/\">downloaded here<\/a>.<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_cta title=&#8221;We are looking forward to your call&#8221; admin_label=&#8221;Appel d&#8217;action&#8221; _builder_version=&#8221;4.4.2&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; button_letter_spacing_hover=&#8221;0&#8243; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;on&#8221; button_letter_spacing__hover=&#8221;0&#8243; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;]<\/p>\n<p><strong>032 751 27 95<\/strong><\/p>\n<p>Monday \u2013 Thursday:\u00a0 08:00 \u2013 12:00 and 13:30 \u2013 17:00<br \/>Friday: 08:00 \u2013 12:00<\/p>\n<p>[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer Care We introduced a personalized follow-up service in 2003. Since then, our success rate has increased to nearly 90% of successful treatments, with an additional 5% of cases which scored progress. During the first weeks of the treatment we call each family that ordered\u00a0the Pipi-Stop. The conversation we have helps to create a relationship [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":3305,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<p>[et_pb_section transparent_background=\"off\" background_color=\"#ffffff\" allow_player_pause=\"off\" inner_shadow=\"off\" parallax=\"off\" parallax_method=\"off\" module_class=\"main-h1-title\"][et_pb_row][et_pb_column type=\"4_4\"][et_pb_text admin_label=\"h1\" background_layout=\"light\" text_orientation=\"center\"]<\/p><h1>Kunden-Beratung<\/h1><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row][et_pb_column type=\"1_3\"][et_pb_divider admin_label=\"S\u00e9parateur\" color=\"#ffffff\" show_divider=\"on\" \/][et_pb_image admin_label=\"Image\" show_in_lightbox=\"off\" url_new_window=\"off\" animation=\"left\" sticky=\"off\" src=\"http:\/\/pipi-stop.version-demo.ch\/wp-content\/uploads\/2015\/05\/couple-et-conseilliere.jpg\" \/][\/et_pb_column][et_pb_column type=\"2_3\"][et_pb_text admin_label=\"Texte\" background_layout=\"light\" text_orientation=\"left\"]<\/p><div class=\"et_pb_text et_pb_bg_layout_light et_pb_text_align_left\">Eine pers\u00f6nliche <strong>Kunden-Beratung wurde 2003 eingef\u00fchrt<\/strong>. Seitdem ist unsere Erfolgsquote betr\u00e4chtlich gestiegen: Beinahe <strong>90% Erfolge<\/strong> und ungef\u00e4hr <strong>zus\u00e4tzliche 5%<\/strong> haben eine wesentliche Besserung erreicht.<p class=\"align-justify\">W\u00e4hrend den ersten Wochen der Behandlung nehmen wir mit jeder Familie, die unseren Pipi-Stop Weckapparat ben\u00fctzt, telefonisch Kontakt auf. Dieses Gespr\u00e4ch dient dazu w\u00e4hrend der ganzen Behandlung eine Vertrauensbeziehung herzustellen. So verf\u00fcgt jede Familie \u00fcber pers\u00f6nliche Ratschl\u00e4ge und eine seri\u00f6se Beratung.<\/p><p class=\"align-justify\">Die Bedienungsanleitung des Pipi-Stop sowie <strong>weitere n\u00fctzliche Dokumente: <a title=\"Dokumente drucken\" href=\"http:\/\/pipi-stop.version-demo.ch\/bestellen\/dokumente-drucken\/\">hier herunterladen<\/a><\/strong><\/p><\/div><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row][et_pb_column type=\"4_4\"][et_pb_cta admin_label=\"Appel d'action\" title=\"Wir freuen uns auf Ihren Anruf\" use_background_color=\"on\" background_color=\"#00579f\" background_layout=\"dark\" text_orientation=\"center\"] <strong>032 751 27 95<\/strong> Montag bis Freitag:\u00a0 7:30 \u2013 12:15 \u00a0 und\u00a0\u00a0 13:30 \u2013 17:00 [\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-3333","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Customer care | Pipi Stop<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pipi-stop.ch\/en\/pipi-stop-therapy\/customer-care\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer care\" \/>\n<meta property=\"og:description\" content=\"Customer Care We introduced a personalized follow-up service in 2003. 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